If something was missed, notify us within 24 hours and we'll re-clean the area. Refunds are not offered.
Please provide at least 24 hours' notice to cancel or reschedule. Late cancellations or no-shows may be charged.
Payment is due on the day of service. Unpaid balances may result in paused or canceled future services.
We clean only the services agreed upon at booking. Extra tasks must be requested in advance. We do not clean unsafe conditions, biohazards, or excessive clutter.
Clients must provide safe access to the home. Pets must be secured during cleaning. Missed access may be charged as a late cancellation.
We provide cleaning supplies and equipment. Client-supplied products are used at the client's risk.
Any damage concerns must be reported within 24 hours. We are not responsible for pre-existing damage, fragile items not disclosed, or normal wear and tear.
We may refuse service in unsafe conditions. Client privacy and confidentiality are always respected.
Either party may discontinue service at any time. Immediate termination may occur for non-payment, unsafe conditions, or inappropriate behavior.
Service issues must be reported within 48 hours for review and correction. Refunds are not provided.
Services are performed per the agreed schedule and scope. Missed access or locked premises may be billed as a completed visit.
We require 48 hours' notice for cancellations or schedule changes unless otherwise stated in the contract.
Invoices are issued per contract terms and must be paid by the due date. Late payments may result in service suspension.
Only services listed in the agreement are included. Specialty or additional services require separate quotes.
We provide standard supplies unless otherwise agreed. Client-supplied materials are used at the client's risk.
Any damage concerns must be reported within 48 hours. We are not responsible for pre-existing damage or normal wear and tear.
We follow safety standards and respect workplace confidentiality. Service may be refused if conditions are unsafe.
Either party may terminate service with notice as outlined in the agreement. Immediate termination may occur for non-payment, unsafe conditions, or contract violations.